verbal and nonverbal communication

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One letter I received this past week is had both verbal and nonverbal communication. One nonverbal message in the letter a $25.00 discount on my next service call. Another nonverbal message was a person smiling and a thank you for using the company. Yes, they do support the verbal message because the man that did the service for me said “Thank You” for my service orally and in a written message. In order to ensure that the verbal and nonverbal messages match when I send them is make sure my word choice matches the tone of the message.

agree or disagree to the post of 2-3 sentences

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