professionalism reply 3
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I don’t agree that the customer is always right for numerous reasons.
This actually negatively affects employees by providing coarse customers
an one-sided advantage. These types of customers are destructive for
the business and actually produces worse customer service. When an irate
customer comes in that is rude and demeaning negatively affects those
providing customer service and other customers in the organization. A
great example of customer service that I received directly includes a
medical technician that was very nice and compassionate. The technician
ensure I was comfortable, had blankets to stay warm and carried on
conversation about various things including real estate agents and
companies. agree or disagree 2-3 sentences
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