Objective: Please answer the following question based on your observations. Submit the attached .docx to your Blackboard instructor. Question 1: Describe – in no less than 4 sentences – how each of

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Objective:

Please answer the following question based on your observations.

Submit the attached .docx to your Blackboard instructor.

Question 1: Describe – in no less than 4 sentences – how each of the five basic functions in the Supply Chain Operations (SCOR) model improves the customer experience.

Plan:

Source:

Make:

Deliver:

Return:

Question 2

Please respond to the following:

  • Select a goods-producing organization and a service-providing organization of your choice. Suggest ways each organization can make aggregate planning decisions using the variables described in Exhibit 14.3 (page413) in the textbook, OM.
  • Compare and contrast the operational and managerial impacts of the aggregate planning decisions in terms of customer satisfaction.
  • Be sure to respond to at least one of your classmates’ posts.

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