<\/p>\n
Case Study 1: Statistical Thinking in Health Care<\/strong><\/p>\n Read the following case study.<\/p>\n Ben “Ben, “I see your point, Juan. I felt the same way, too. “I wouldn’t say that at all, Juan. It’s just Source: G. C. Britz, D. W. Emerling, L. B. Hare, R. W. Hoerl, Assuming the role of Ben Davis, write a three to four (3-4) page paper<\/strong> in Your assignment must follow these formatting requirements:<\/p>\n The specific course learning outcomes associated with this assignment Case Study 1: Statistical Thinking in Health Care Read the following case study. Ben Davis had just completed an intensive course in Statistical Thinking for Business Improvement, which was offered to all employees of a large health maintenance organization. There was no time to celebrate, however, because he was already under a lot of pressure. […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_joinchat":[]},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/posts\/163189"}],"collection":[{"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/comments?post=163189"}],"version-history":[{"count":0,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/posts\/163189\/revisions"}],"wp:attachment":[{"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/media?parent=163189"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/categories?post=163189"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/tags?post=163189"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nDavis had just completed an intensive course in Statistical Thinking for
\nBusiness Improvement, which was offered to all employees of a large health
\nmaintenance organization. There was no time to celebrate, however, because he
\nwas already under a lot of pressure. Ben works as a pharmacist’s assistant in
\nthe HMO’s pharmacy, and his manager, Juan de Pacotilla, was about to be fired.
\nJuan’s dismissal appeared to be imminent due to numerous complaints and even a
\nfew lawsuits over inaccurate prescriptions. Juan now was asking Ben for his
\nassistance in trying to resolve the problem, preferably yesterday!<\/p>\n
\nI really need your help! If I can’t show some major improvement or at least a
\nsolid plan by next month, I’m history.”
“I’ll be glad to help, Juan, but what
\ncan I do? I’m just a pharmacist’s assistant.”
“I don’t care what your job
\ntitle is; I think you’re just the person who can get this done. I realize I’ve
\nbeen too far removed from day-to-day operations in the pharmacy, but you work
\nthere every day. You’re in a much better position to find out how to fix the
\nproblem. Just tell me what to do, and I’ll do it.”
“But what about the
\nstatistical consultant you hired to analyze the data on inaccurate
\nprescriptions?”
“Ben, to be honest, I’m really disappointed with that guy. He
\nhas spent two weeks trying to come up with a new modeling approach to predict
\nweekly inaccurate prescriptions. I tried to explain to him that I don’t want to
\npredict the mistakes, I want to eliminate them! I don’t think I got through,
\nhowever, because he said we need a month of additional data to verify the model,
\nand then he can apply a new method he just read about in a journal to identify
\n‘change points in the time series,’ whatever that means. But get this, he will
\nonly identify the change points and send me a list; he says it’s my job to
\nfigure out what they mean and how to respond. I don’t know much about statistics
\n— the only thing I remember from my course in college is that it was the worst
\ncourse I ever took– but I’m becoming convinced that it actually doesn’t have
\nmuch to offer in solving real problems. You’ve just gone through this
\nstatistical thinking course, though, so maybe you can see something I can’t. To
\nme, statistical thinking sounds like an oxymoron. I realize it’s a long shot,
\nbut I was hoping you could use this as the project you need to officially
\ncomplete the course.”<\/p>\n
\nThis course was interesting, though, because it didn’t focus on crunching
\nnumbers. I have some ideas about how we can approach making improvements in
\nprescription accuracy, and I think this would be a great project. We may not be
\nable to solve it ourselves, however. As you know, there is a lot of
\nfinger-pointing going on; the pharmacists blame sloppy handwriting and
\nincomplete instructions from doctors for the problem; doctors blame pharmacy
\nassistants like me who actually do most of the computer entry of the
\nprescriptions, claiming that we are incompetent; and the assistants tend to
\nblame the pharmacists for assuming too much about our knowledge of medical
\nterminology, brand names, known drug interactions, and so on.”
“It sounds
\nlike there’s no hope, Ben!”<\/p>\n
\nthat there may be no quick fix we can do by ourselves in the pharmacy. Let me
\nexplain how I’m thinking about this and how I would propose attacking the
\nproblem using what I just learned in the statistical thinking
\ncourse.”<\/p>\n
\n& J. E. Shade. “How to Teach Others to Apply Statistical Thinking.” Quality
\nProgress (June 1997): 67–80.<\/p>\n
\nwhich you apply the approach discussed in the textbook to this problem. You’ll
\nhave to make some assumptions about the processes used by the HMO pharmacy.
\nAlso, please use the Internet and \/ or Strayer LRC to research articles on
\ncommon problems or errors that pharmacies face. Your paper should address the
\nfollowing points:<\/p>\n\n
\npharmacy, in which you specify the key problems that the HMO’s pharmacy might be
\nexperiencing. Next, use the supplier, input, process steps, output, and customer
\n(SIPOC) model to analyze the HMO pharmacy’s business process.<\/li>\n
\ncauses of the problems. Next, categorize whether the main root causes of the
\nproblem are special causes or common causes. Provide a rationale for your
\nresponse.<\/li>\n
\ncollect in order to analyze the business process and correct the problem.
\nJustify your response.<\/li>\n
\npropose one (1) strategy to measure the aforementioned solution. Provide a
\nrationale for your response.<\/li>\n
\ndo not qualify as academic resources.<\/li>\n<\/ol>\n\n
\nmargins on all sides; citations and references must follow APA format. Check
\nwith your professor for any additional instructions.<\/li>\n
\nname, the professor’s name, the course title, and the date. The cover page and
\nthe reference page are not included in the required assignment page
\nlength.<\/li>\n<\/ul>\n
\nare:<\/p>\n\n
\ncompetitive.<\/li>\n
\nprocesses.<\/li>\n
\nprocess improvement.<\/li>\n
\nwriting mechanics.<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"