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{"id":172329,"date":"2022-05-06T20:42:06","date_gmt":"2022-05-06T20:42:06","guid":{"rendered":"https:\/\/qualityassignments.net\/?p=172329"},"modified":"2022-05-06T20:42:06","modified_gmt":"2022-05-06T20:42:06","slug":"us-airlines-2","status":"publish","type":"post","link":"https:\/\/qualityassignments.net\/2022\/05\/06\/us-airlines-2\/","title":{"rendered":"US Airlines"},"content":{"rendered":"
\n<\/p>\n

<\/p>\n

Module 4 – SLP<\/h1>\n

HR PROGRAM EFFECTIVENESS; EMPLOYEE PERFORMANCE MANAGEMENT (BEST PRACTICES); FUTURE OF TALENT MANAGEMENT<\/h2>\n

Assignment Overview<\/h3>\n

After reading required materials in Module 4, review the following case (which is the same case read for Case 4):<\/p>\n

Wirtz, J., & Heracleous, L. (2012). Singapore Airlines: Managing human resources for cost-effective service excellence. Retrieved from http:\/\/docplayer.net\/2716897-Singapore-airlines-managing-human-resources-for-cost-effective-service-excellence.html<\/a><\/p>\n

Please answer the following questions in a well-integrated essay:
<\/strong><\/p>\n

    \n
  1. Why do you think U.S. full-service airlines are largely <\/strong>undifferentiated, low-quality providers? What are the reasons that none of the full-service airlines positioned itself and delivers as a high service quality provider?
    <\/strong><\/li>\n
  2. How might people feel if they are working in a culture that focuses so intensely on customers, but cuts costs to the bone internally?<\/strong><\/li>\n
  3. View: http:\/\/youtu.be\/fNEJrd6GkSY<\/a> (Across the World with the Singapore Girl) and http:\/\/youtu.be\/P5sGKR6NJBw<\/a> (Singapore Airlines SQ Girl), and discuss your perceptions of these videos from an HRM standpoint.<\/strong><\/li>\n<\/ol>\n

    Bring in at least 2 library sources<\/strong> to help strengthen your discussion.<\/p>\n

    Your paper should be at least 2-3 pages<\/strong>, (not including the cover sheet and reference list). Deal with these issues in an integrated fashion, not as a series of individual questions.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    Module 4 – SLP HR PROGRAM EFFECTIVENESS; EMPLOYEE PERFORMANCE MANAGEMENT (BEST PRACTICES); FUTURE OF TALENT MANAGEMENT Assignment Overview After reading required materials in Module 4, review the following case (which is the same case read for Case 4): Wirtz, J., & Heracleous, L. (2012). Singapore Airlines: Managing human resources for cost-effective service excellence. Retrieved from […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_joinchat":[]},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/posts\/172329"}],"collection":[{"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/comments?post=172329"}],"version-history":[{"count":0,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/posts\/172329\/revisions"}],"wp:attachment":[{"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/media?parent=172329"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/categories?post=172329"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/tags?post=172329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}