<\/p>\n
\nFor this assignment consider the 4 points below in forming your response. Write a brief paragraph (3-4 sentences) on each of the 4 points laying out you reasoning. References are not specifically required, but our readings should be considered in framing your response.
\n1.\tThe mediator has to be careful not to validate the factual contentions of either disputant.
\n2.\tHow does the mediator guide the process without causing Betty to lose face?
\n3.\tHow does the mediator refocus the conversation on the disputants\u2019 shared interests in resolving the dispute?
\n4.\tHow does the mediator confirm and recognize Betty\u2019s emotions without alienating Veronica?
\nWhat Do You Say?
\n(Betty, Veronica, and the Beauty Shop)
\nBetty Bouffant and Veronica Vamp have co-owned a beauty shop for about a year. Betty is from another geographic area. Veronica is from this area and has 10 former clients now coming to her for hair care. Betty has now discovered that Veronica has quietly been taking 25% of the revenues from these old clients as a personal bonus. Betty feels this is a breach of contract and wants her share. Veronica feels the issue was not addressed in the contractual negotiations and is an open question. The partners did not openly discuss whether clients from their prior employment should be treated differently from new clients. Assume it is the custom in the industry in this area for some sort of bonus money to be paid to beauticians bringing old clients to a new business. It would be very expensive for both partners if the business were to go under.
\nThey have come to mediation and you are the mediator.
\nIn mediation, Veronica says that she had every right to keep the extra money, because, after all, without her client base the business would never have gotten off the ground. In response, Betty turns beet-red, leaps to her feet, and shouts, \u201cthe underhanded creep! I wouldn\u2019t trust her as far as I could throw a stick! I don\u2019t see any alternative except to sue her blind. I\u2019ll make her rue the day she ever tried to cheat Betty Bouffant!\u201d
\nWhat do you say?\n<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"
For this assignment consider the 4 points below in forming your response. Write a brief paragraph (3-4 sentences) on each of the 4 points laying out you reasoning. References are not specifically required, but our readings should be considered in framing your response. 1. The mediator has to be careful not to validate the factual […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_joinchat":[]},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/posts\/173425"}],"collection":[{"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/comments?post=173425"}],"version-history":[{"count":0,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/posts\/173425\/revisions"}],"wp:attachment":[{"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/media?parent=173425"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/categories?post=173425"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/tags?post=173425"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}