\n The Computer Tech Company you work for uses telephone and emails for their customer technical support.\u00a0 Customers are happy with the assistance, but most of them complain of the late response and the unprofessionalism involved. Your boss is scared of loosing these customers, because they are loyal costumers of the company.\u00a0 He \/ She therefore, decided to assign you to assess the needs to design a better tech support for the company.\n <\/p>\n
\n In proposing the Tech Support system, Please include the following:\n <\/p>\n
\n 1.\u00a0\u00a0\u00a0\u00a0 Introduction (Introducing the change).\n <\/p>\n
\n 2.\u00a0\u00a0\u00a0\u00a0 The type of IT supports skills the staff needs.\n <\/p>\n
\n 3.\u00a0\u00a0\u00a0\u00a0 The type of soft and hardware needed.\n <\/p>\n
\n 4.\u00a0\u00a0\u00a0\u00a0 In case of problems, the troubleshooting procedures you will be taking.\n <\/p>\n
\n 5.\u00a0\u00a0\u00a0\u00a0 What would be the IT solution for the Tech sup port?\n <\/p>\n
\n 6.\u00a0\u00a0\u00a0\u00a0 The IT Manage Service tools you proposed to better support your customers.\n <\/p>\n
\n 7.\u00a0\u00a0\u00a0\u00a0 The Customer Relationship Management (CRM) software you propose to use.\n <\/p>\n
\n 8.\u00a0\u00a0\u00a0\u00a0 In case you will be using a BaaS\u00a0 service indicate how\n <\/p>\n
\n 9.\u00a0\u00a0\u00a0\u00a0 Indicate a Business Modeling Notation you may want to use.\n <\/p>\n
\n Instructions:\n <\/p>\n
\n a.\u00a0\u00a0\u00a0\u00a0\u00a0 Your Boss wants you to write a proposed document, double-spaced, APA with 12\u201d Times New Romans.\n <\/p>\n
\n b.\u00a0\u00a0\u00a0\u00a0 \u00a0He\/she also wants you to send a power point (11 slides) in advance, which you will be presenting to the committee before approval procedures are taken.\n <\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"
The Computer Tech Company you work for uses telephone and emails for their customer technical support.\u00a0 Customers are happy with the assistance, but most of them complain of the late response and the unprofessionalism involved. Your boss is scared of loosing these customers, because they are loyal costumers of the company.\u00a0 He \/ She therefore, […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_joinchat":[]},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/posts\/279924"}],"collection":[{"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/comments?post=279924"}],"version-history":[{"count":0,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/posts\/279924\/revisions"}],"wp:attachment":[{"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/media?parent=279924"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/categories?post=279924"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/tags?post=279924"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}