Find ways to improve this survey. There a large number of mistakes as well as areas of the survey that could be clearly improved (design flaws or weaknesses). You should be able to identify at least 25 areas of improvement. There are over 40 per the solution. Steps: 1.Number each mistake or design\/wording flaw and then below the survey give an explanation of the problem and how you would improve it. 2.Submit the redesigned survey with the changes<\/p>\n

SURVEY ON QUALITY MANAGEMENT PRACTICES<\/p>\n

What\u2019s wrong<\/p>\n

With this questionnaire<\/p>\n

Name: __________________________________ Telephone: ____________________<\/p>\n

The first few questions ask about the quality of your organization.<\/p>\n

Number of employees in your organization.Include indeterminate employees only.<\/p>\n

___ under 10 ___ 10 to 25 ___ 25 to 50 ___ 50 to 100 ___ 150 to 200 ___ over 200<\/p>\n

Which of the following are elements of your organization\u2019s quality plan?<\/p>\n

_____ Cost reduction programs (e.g. through restructuring, downsizing, etc.)<\/p>\n

_____ Retraining and upgrading employees\u2019 skills<\/p>\n

_____ Improved education and involvement of employees<\/p>\n

_____ Less internal waste and error<\/p>\n

_____ Increased capital investment<\/p>\n

_____ Higher quality products and services<\/p>\n

_____ Other<\/p>\n

1.2.1\u00a0\u00a0\u00a0 Which would you say are the three most important?\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Why?<\/p>\n

Are any of them part of a written plan that includes measurable goals, time frames,<\/p>\n

responsibilities, and budgets?<\/p>\n

\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Yes o\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 No O<\/p>\n

Please indicate whether you agree or disagree with each of the following statements<\/p>\n

Organizations should have a quality management plan\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0 Agree O\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Disagree O<\/p>\n

Organizations should have a mission statement\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Agree O\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Disagree O<\/p>\n

Organizations shoud provide training for employees\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Agree O\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Disagree O<\/p>\n

Organizations should not conduct employee opinion surveys\u00a0\u00a0\u00a0\u00a0\u00a0 Agree O\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Disagree O<\/p>\n

Bus should provide regular feedback to employees<\/p>\n

\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The next set of questions covers how your organization deals with specific quality issues and the ways \u00a0\u00a0\u00a0 in which employees learn about management practices such as TOM.<\/p>\n

In 2004 did your quality management group meet to discuss any of the following issues?<\/p>\n

Product quality<\/p>\n

Employee morale or employee involvement<\/p>\n

Customer satisfaction<\/p>\n

Planning for improvement<\/p>\n

Implementation of improvement plans<\/p>\n

If yes, how much time was spent? _____%of total time\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 If no, go to question 3.1<\/p>\n

How do employees find out about management practices?<\/p>\n

? Attending courses and seminars\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 _____% of total time<\/p>\n

? Participating in management meetings and retreats?\u00a0\u00a0 _____% of total time<\/p>\n

? Reading magazine articles\/books on TOM\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 _____% of total time<\/p>\n

Total quality management includes many different techniques and practices.<\/p>\n

These questions are about the practices that your organization uses.<\/p>\n

3.1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Does your organization have a mission or a vision statement?\u00a0\u00a0\u00a0\u00a0 O Yes\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 O No<\/p>\n

3.1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Does your company assess training needs annually?\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 O Yes\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 O No<\/p>\n

3.2\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Are you in favour of not having a mission statement?\u00a0\u00a0\u00a0\u00a0\u00a0 O In favour\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 O Against<\/p>\n

3.3\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Do you use process control?\u00a0\u00a0 No\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Yes<\/p>\n

Quality assurance system with which your company is registerd.<\/p>\n

O CSA Z299\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 O ISO 9000\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Other (please specify) _____<\/p>\n

Please rate the following systems for employee involvement and feedback.<\/p>\n

Excellent\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Good\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0 Satisfactory\u00a0\u00a0\u00a0\u00a0 Poor<\/p>\n

Formal mechanisms for employees<\/p>\n

to offer ideas and make suggestions\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0 1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 2\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 3\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 4<\/p>\n

Employee recognition and awards\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0 1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 2\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 3\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 4<\/p>\n

Employee opinion surveys\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0 1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 2\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 3\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 4<\/p>\n

THANK YOU FOR YOUR TIME<\/p>\n","protected":false},"excerpt":{"rendered":"

Find ways to improve this survey. There a large number of mistakes as well as areas of the survey that could be clearly improved (design flaws or weaknesses). You should be able to identify at least 25 areas of improvement. There are over 40 per the solution. Steps: 1.Number each mistake or design\/wording flaw and […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_joinchat":[]},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/posts\/77128"}],"collection":[{"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/comments?post=77128"}],"version-history":[{"count":0,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/posts\/77128\/revisions"}],"wp:attachment":[{"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/media?parent=77128"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/categories?post=77128"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/qualityassignments.net\/wp-json\/wp\/v2\/tags?post=77128"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}