I attached an example of the assignment, the stakeholder analysis, and the stakeholder brainstorming document. The attachments that say benchmark data collection and Affinity Diagram and Root Cause An

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I attached an example of the assignment, the stakeholder analysis, and the stakeholder brainstorming document. The attachments that say benchmark data collection and Affinity Diagram and Root Cause Analysis are past assignments that I have done that may help.

The purpose of this assignment is to identify key stakeholders within your organization who are affected by, have influence over, or have an interest in solving the problem you are attempting to address with your action research project.

Stakeholder analysis requires you to examine a number of variables in relation to each individual or group you have identified. Use the “Stakeholder Brainstorming” resource provided as a tool to assist you in completing the “Stakeholder Analysis” Excel spreadsheet.

In the analysis, list titles and groups of stakeholders. Do not list names of specific individuals. It is important to note the role each stakeholder has in the problem and in solving the problem. Determine whether or not the individual or group has a negative, indifferent, positive, or very positive predisposition about the problem.

Within the “Stakeholder Analysis” spreadsheet, there is a tab labeled “Current-State Matrix.” Study the terminology related to influence and support and think about how each block describes the feelings a stakeholder may have about the problem and proposed solution. For example, there may be a group or individual that has a high degree of support with regard to solving the problem. If you know such person or group also has a high level of influence in how the problem is solved, it is important to think about how you will approach this person or group in terms of seeking information and presenting potential solutions. Taking time to rank the level of influence and support for each stakeholder is critical as you proceed, because it may have a large role in determining whether or not specific problem solutions can be implemented.

Take the time necessary to conduct research that will help you determine possible stakeholder reactions and issues related to potential solutions. Think about the motivation, drivers, and expectations of exchange for each stakeholder, the problem, and the proposed solutions. Finally, consider the role of the stakeholder, including when the stakeholder needs to be involved in the change effort, any stakeholder management activities, and stakeholder deliverables and timelines. If a stakeholder will ultimately end up having a designated role in implementing the solution, the ability to articulate the role, scope, and timeframe will be of utmost importance.

Complete the “Stakeholder Analysis” spreadsheet and submit it to the instructor along with a 500-word summary of your findings. In the summary, discuss the following:

  1. Summarize stakeholder attitudes about the identified problem and support your summary with specific data from your collection tool.
  2. Summarize stakeholder attitudes or experiences related to previously implemented problem solutions and support your summary with specific data from your collection tool.
  3. Summarize stakeholder ideas for potential solutions and support your summary with specific data from your collection tool.
  4. Who are the stakeholders you will seek to act as sponsors to support you in the implementation of a problem solution? Provide specific reasons why these stakeholders are key to implementing a solution.
  5. Who are the stakeholders that will likely be directly affected by solving the problem? Provide specific ways these stakeholders could be directly affected by solving the problem.
  6. Who are the stakeholders who could pose potential roadblocks to solving the problem? Provide specific reasons why these stakeholders could pose potential roadblocks and what those roadblocks could be.

This assignment must be submitted in MS Word. I will not accept multiple submissions under a single assignment tab. Your Excel work must be copied into an MS Word document.

In the stakeholder analysis assignment, I’ll be looking for the following key points:

  1. Use the worksheet template found in the course materials folder to complete the first two parts of the assignment. There are two pages in the Excel worksheet!
  2. When you have completed page one of worksheet in excel, you can find a way to copy it into MS word, where it is readable and understandable, or reformat it entirely, so that you are happy with it in MS Word. This worksheet is not easy to work with as a copy and paste item. I chose to break it up into manageable pieces, but other students have chosen to recreate it in MS Word. How you deal with it is up to you. It’s just important to me that you have the visual representation of what the narrative will also address. Remember that this should look like something you’d be pleased to turn in to a boss. Then you should add narrative to introduce the assignment, provide clarity and context to the analysis, and summarize the assignment. It should all be in a single document and that document should be in MS Word.
  3. You may find that there are cells you don’t need a the far right of the worksheet, such as Who Delivers, and When. If it makes it easier to add the worksheet, eliminate the cells you don’t need.
  4. Complete the page two of the spreadsheet.
  5. Copy and paste page two of the worksheet into the MS Word document as well.
  6. Remember that your ideas for scoring have to come from somewhere. Please cite your sources! It’s a required scoring area.
  7. The narrative should pay attention to the six areas enumerated in the syllabus, in addition to a brief introduction to the assignment and a brief summary at the end.

    1. Summarize stakeholder attitudes.
    2. Summarize stakeholder experiences.
    3. Summarize stakeholder ideas.
    4. Which stakeholders support you?
    5. Which stakeholders will be most affected?
    6. Which stakeholders will be most resistant?

I attached an example of the assignment, the stakeholder analysis, and the stakeholder brainstorming document. The attachments that say benchmark data collection and Affinity Diagram and Root Cause An
Understanding Stakeholders What is a stakeholder? According to Cambridge Dictionary “A stakeholder can be an employee, customer, or citizen who is involved with an organization, society, etc. and therefore has responsibilities towards it and an interest in its success.” While this definition appears generally broad, the stakeholders involved with an implementation can be numerous. This section reviews different types of stakeholders, introduces tools for both stakeholder identification and analysis towards both priorities and stakeholder support. There are two different types of stakeholders, internal and external. Internal stakeholders are those involved day to day in the program. These are individuals associated with the actual project or specific problem. External stakeholders are those outside of the organization who are influenced or impacted by the project or issue. There may also be external stakeholders that may be part of the project depending on the issue. There are many different stakeholders and it is important to understand the interest and influence of each. The first step is to brainstorm and identify all the potential stakeholders. Figure 1 is an example of a stakeholder diagram depicting the target audience call center quality issue. The second ring of circles represents the individuals or organizations that have a direct connection with the interests of the primary stakeholder impacted by the initiative. The other rings around the secondary group are tertiary stakeholders who have a direct connection with the interest of the secondary stakeholders in support of the primary stakeholders. The key purpose of this brainstorming tool is to ensure that you have not missed a stakeholder group. First you must revisit the problem statement to ensure that you have the focus of the issue. Below the example problem statement is an example of brainstorming for internal and external stakeholders. Problem: Many call center representatives are not achieving quality standards, thereby contributing to the overall low-quality rating (92%) for the call center. Through data and process evaluation, it was determined that the training time for call center representatives is 30% less than other similar call centers, which may contribute to lack of skills training. In addition, the online tools available to the call center representatives are not updated frequently with procedural changes and do not contain all required information necessary for representatives to perform their job. The low quality over the past 6 months has resulted in a 2% decrease in customers and a $550,000 loss in annual revenue. Decreased employee satisfaction in the call center due to the issue has contributed to a 5% increase in voluntary attrition, which costs the business $80,000 annually. There is an opportunity to improve quality and reduce both customer and employee attrition by addressing the skills training and resource issue in the call center. Figure 1 Once the stakeholder individuals or organizations are identified, they require analysis for interest and support. The other critical aspects of this analysis are to understand what the stakeholder is contributing and identification of an action plan. Reference the “Stakeholder Analysis Template” in the course materials for an example. © 2019. Grand Canyon University. All Rights Reserved.
I attached an example of the assignment, the stakeholder analysis, and the stakeholder brainstorming document. The attachments that say benchmark data collection and Affinity Diagram and Root Cause An
Stakeholder Analysis Joe Johnson Grand Canyon University: PSC 495 January 10, 2017 Stakeholder Analysis This is an example of how I have chosen to lay out the stakeholder analysis. This introductory paragraph should introduce what you are hoping to examine within the document. In this case, the first section looks at the title, or group of stakeholders. Rather than listing each stakeholder individually, they are grouped based on common interest in the project. In this example, a list of stakeholders can be quite extensive. I’m only asking for five or six, in your papers. As you can see, descriptions of their roles can be quite simple in the table, but should be elaborated on whenever the label isn’t self-explanatory. Remember to look at it from the point of view of a reader without your pre-acquired understanding of the topic. As you progress through pre-disposition, you are looking at their predicted off-the-cuff response to your proposal. In other words, you are guessing at what they might think about your proposal. When looking as support, think about whether they will care about the proposal, or whether or not they are greatly affected by it. Influence is about the power they wield in this particular area we are discussing. I have continued to copy the title and role columns in order to make it easier to see who I’m referring to when paired up with the other columns. I broke the table into pieces to make it easier to read. When left as a single document, the table was too small to see. In the above table, the reactions to the proposal are speculated on. The answers are again, brief, within the table, but should be elaborated on in these accompanying paragraphs. In the columns preceding this paragraph you should describe why each stakeholder will care about this topic. It lends credibility to your speculation on their level of interest. Again, use this paragraph to elaborate as needed. In the preceding column, it should be used to talk about when you need to address that particular stakeholder. Not all of them need to be involved from the beginning, and it can be complicating to include people that don’t need to be involved in a project. It can be a distraction. The above columns are devoted to the roles each stakeholder might play in developing your proposal, or perhaps helping to sell the proposal. In some cases, there won’t be a role for the stakeholder. I noted it in the table I completed by simple adding “N/A” (Not Applicable). I also had to do some work adjusting the margins, to get the text back to APA format and still have the tables right. Remember to look at the overall readability of the material. The next bit of information and chart are devoted to illustrating the interest and influence of each stakeholder. As you’ll notice, I was able to reduce the size of that chart and still have it be readable. Remember to look at the presentation quality. I’m sure that many of you, that possess greater Excel skills than I do will be able to figure out even better layouts for the material. Again, use this area to elaborate on why you placed stakeholders in the different boxes. It will help the reader understand your thinking and perhaps help with buy-in. References American Psychological Association. (2010). Publication manual of the American Psychological Association (6th ed.). Washington, DC: Author. Daresh, J. C. (2004). Beginning the assistant principalship: A practical guide for new school administrators. Thousand Oaks, CA: Corwin. Herbst-Damm, K. L., & Kulik, J. A. (2005). Volunteer support, marital status, and the survival times of terminally ill patients. Health Psychology, 24, 225-229. doi:10.1037/0278-6133.24.2.225 U.S. Department of Health and Human Services, National Institutes of Health, National Heart, Lung, and Blood Institute. (2003). Managing asthma: A guide for schools (NIH Publication No. 02-2650). Retrieved from http://www.nhlbi.nih.gov/health/prof/asthma/asth_sch.pdf
I attached an example of the assignment, the stakeholder analysis, and the stakeholder brainstorming document. The attachments that say benchmark data collection and Affinity Diagram and Root Cause An
BENCHMARK ASSIGNMENT 5 Benchmark – Data Collection Kaeli Strattard GCU BUS-470 6/24/2021 Date regarding Noncooperation amongst Managers   Reasons of noncooperation                 Week Day of the week Total number of noncooperation amongst managers Lack of Trust Individuals shirking their duties Skewes Influence over Decisions Stuck in Formation Others Monday Tuesday Wednesday Thursday Friday 21 16 Monday Tuesday 19 Wednesday 25 10 Thursday 25 12 Friday 24 Monday 29 10 10 Tuesday 19 Wednesday 21 12 Thursday 19 Friday 24 Total 261 97 39 40 54 31 STEP 1: First, check the managers’ claim that there is noncooperation on specific days by plotting the combined data day-wise on a histogram. STEP 2: Plotting a scatter diagram for the total number of noncooperation amongst managers to analyze trends. The scatter plot is showing that the number of noncooperation amongst managers is increasing with time. This means that there is a presence of an increasing trend. STEP 3: Creating a Pareto chart a) Counting the total noncooperation in each category. b) Calculating the total cumulative count. C) Calculating the cumulative percentage for each noncooperation cause. Summary Report The analysis shows that the primary reason causing noncooperation amongst managers is: Lack of trust is the primary reason with a contribution of 85%. Stuck in information is the second main contribution with a contribution of 45%. Finally, individuals neglect their duties and Skewes Influence over Decisions with a contribution of 30% each. Mistrust is a significant issue, as illustrated by the analysis. While stuck in information is also a contributing factor, the management must give attention to stuck details and lack of trust to improve the noncooperation among the managers. References Dwivedi, Y. K., Shareef, M. A., Mukerji, B., Rana, N. P., & Kapoor, K. K. (2018). Involvement in emergency supply chain for disaster management: a cognitive dissonance perspective. International Journal of Production Research, 56(21), 6758-6773. Walters, D., Quinlan, M., Johnstone, R., & Wadsworth, E. (2016). Cooperation or resistance? Representing workers’ health and safety in a hazardous industry. Industrial Relations Journal, 47(4), 379-395.
I attached an example of the assignment, the stakeholder analysis, and the stakeholder brainstorming document. The attachments that say benchmark data collection and Affinity Diagram and Root Cause An
Noncooperation among Managers in Effective Productivity Introduction Managers in my current workplace, Electronics Supply Organization, are not enhancing teamwork, hence leading to poor productivity. Noncooperation among my managers has contributed significantly to poor management skills. As a result, the entire organization has negatively been impacted. The essay entails solving the identified problem of noncooperation amongst the managers in the organization and using an affinity diagram to brainstorm the root causes of the problem and potential solutions for addressing it. Affinity Diagram Noncooperation amongst Managers to Effective Productivity Lack of Trust Skewes Influence over Decisions Miscommunication issues. Misunderstanding issues. Development of negative feelings towards other employees. Inadequate contributions. Increased dominance over the rest of managers. Increased discrimination. Individuals shirking their duties Stuck in Formation Poor specification of goals, roles and priorities. Poor specification of tasks. Root Cause Analysis Noncooperation amongst Managers to Effective Productivity. WHY? The Managers lack the awareness of the importance of teamwork. WHY? The organization does not provide training on the importance of teamwork. WHY? The organization lacks funds to support the training. WHY? The organization is unproductive to make profits. References Dong, Y., Zhao, S., Zhang, H., Chiclana, F., & Herrera-Viedma, E. (2018). A self-management mechanism for noncooperative behaviors in large-scale group consensus reaching processes. IEEE Transactions on Fuzzy Systems, 26(6), 3276-3288. Carney, P. A., Thayer, E. K., Palmer, R., Galper, A. B., Zierler, B., & Eiff, M. P. (2019). The benefits of interprofessional learning and teamwork in primary care ambulatory training settings. Journal of Interprofessional Education & Practice, 15, 119-126.
I attached an example of the assignment, the stakeholder analysis, and the stakeholder brainstorming document. The attachments that say benchmark data collection and Affinity Diagram and Root Cause An
BENCHMARK ASSIGNMENT 5 Benchmark – Data Collection Date regarding Noncooperation amongst Managers   Reasons of noncooperation                 Week Day of the week Total number of noncooperation amongst managers Lack of Trust Individuals shirking their duties Skewes Influence over Decisions Stuck in Formation Others Monday Tuesday Wednesday Thursday Friday 21 16 Monday Tuesday 19 Wednesday 25 10 Thursday 25 12 Friday 24 Monday 29 10 10 Tuesday 19 Wednesday 21 12 Thursday 19 Friday 24 Total 261 97 39 40 54 31 STEP 1: First, check the managers’ claim that there is noncooperation on specific days by plotting the combined data day-wise on a histogram. STEP 2: Plotting a scatter diagram for the total number of noncooperation amongst managers to analyze trends. The scatter plot is showing that the number of noncooperation amongst managers is increasing with time. This means that there is a presence of an increasing trend. STEP 3: Creating a Pareto chart a) Counting the total noncooperation in each category. b) Calculating the total cumulative count. C) Calculating the cumulative percentage for each noncooperation cause. Summary Report The analysis shows that the primary reason causing noncooperation amongst managers is: Lack of trust is the primary reason with a contribution of 85%. Stuck in information is the second main contribution with a contribution of 45%. Finally, individuals neglect their duties and Skewes Influence over Decisions with a contribution of 30% each. Mistrust is a significant issue, as illustrated by the analysis. While stuck in information is also a contributing factor, the management must give attention to stuck details and lack of trust to improve the noncooperation among the managers. References Dwivedi, Y. K., Shareef, M. A., Mukerji, B., Rana, N. P., & Kapoor, K. K. (2018). Involvement in emergency supply chain for disaster management: a cognitive dissonance perspective. International Journal of Production Research, 56(21), 6758-6773. Walters, D., Quinlan, M., Johnstone, R., & Wadsworth, E. (2016). Cooperation or resistance? Representing workers’ health and safety in a hazardous industry. Industrial Relations Journal, 47(4), 379-395.

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